Privacy Policy

When you hire us to provide pest control services, you trust us with your information. The Rid-X privacy policy is meant to help our clients understand the data we collect from the, why we collect, and what we do with the data. Our privacy policy is very important and we advise our clients to read it carefully.

We collect client information to provide better services to all clients. Rid-X collects information in various ways including the information you give us. We require clients to provide us with some of their information before we can provide pest control services. These information may include your name, telephone number, email address, business address if applicable, and the credit card to store with your account, especially for clients who hire us for monthly, bi-monthly, and quarterly pest control services.

We also collect information we get from clients’ use of our services. We collect information of the services that each of our clients use and how they use them. When you call us for pest control services, we may collect information about your physical location.

We use clients’ information to provide, protect, and improve our services. We also use our clients’ information to come up with tailored pest control services. When you contact Rid-X, we keep a record of your information so that we can follow up on your issue and ensure that it is promptly resolved. We also keep our clients’ contact details so that we can inform them of service changes and improvements.

We always ask our clients for their consent before using their personal information for other purposed other than the ones outlined in our privacy policy. We understand that our clients have varying privacy concerns, which is why we are clear about the information we collect so that our clients can make meaningful decisions about how their personal information is used.

Whenever clients use our services, we provide them with the freedom to access their personal information whenever they want. If the information we have is wrong, we offer our clients the opportunity to quickly update or delete it unless we have to keep the information for legitimate business or legal reasons. We may ask you to provide proof of identity in order to act on your request to update your personal information. We have a right to reject requests that are unreasonably repetitive, require technical support, risk the privacy of other clients, or are simply impractical.

Where we provide opportunities for information update or correction, we will do so at no extra cost to our client unless where the information update or correction would require disproportionate effort. We strive to protect clients’ information from malicious or accidental damage or destruction.

The privacy of our clients matters to Rid-X. Therefore, whether you are a new or repeat client, please take the time to go through our privacy policy to understand our practices. Contact us in case you have any questions or concerns about our privacy policy and how we use your information.